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POS Help and Support


Availability: We will have someone call you soon.
Product Code: JPOSHELP

If you need help with the setup of your thermal printer, kitchen printer, or support for your OrderCounter POS, Clover POS, POS+, or Poynt POS Terminal, then click on the add to cart and someone from JaimePOS will contact you shortly.

Please open TeamViewer if your product was purchased from JaimePOS. TeamViewer already comes included in your POS device.

You must provide the following under comment/concern when checking out:
  1. Name of business
  2. Contact information
  3. Merchant ID number
  4. List you product/hardware/software
  5. Describe Issue
JaimePOS offers tech support for the following Softwares/POS Systems:
  • OrderCounter POS
  • POS+
  • Clover POS
  • Poynt Terminal
JaimePOS offers tech support in the following categories and many more:
  • Basic printer setup
  • POS Support
  • Basic register support
  • Software support
  • Discounts
  • Happy Hour Tools
  • Table Management
  • Inventory
  • Back Office