Remote Support

JaimePOS offers affordable remote support to access and troubleshoot your point-of-sale system. So wether you're looking to update your menu, change your settings or just need additional training, we easily and securely connect to your POS or your back-office dashboard. We make it easy and convenient to schedule and book an appointment that meets your schedule needs. All you have to do is Click on the Button below to purchase Remote Tech Hours. Checkout. Schedule by selecting the date and time that works best for you. And make sure to leave the following information on the Message Box:
•POS system name
•Reason for mobile support request
•Make sure to email ([email protected]) other information that will be needed. Example - Additional menu items, settings change requests, issues to troubleshoot, ect. 

Purchase Remote Hours

Remote Tech Support 1 Hour

Select the amount of remote support hours you would like us to provide by clicking the Add + button below.
Schedule Date & Time


Here at JaimePOS we offer free technical support to all of our merchants. We support all of our point of sale systems, credit card terminals, and any other platforms you process through. You can also go to the page of the item you currently have and scroll down to the Frequently Asked Questions tab.

If you are not a merchant of ours but purchased something from our website and need help with a product or accessory, you can go to that item's page and scroll down to Frequently Asked Questions tab. If you don't see what you're looking for or require additional help you may contact us and request additional information such as a Quick Reference Guide, Operator's Manual or Driver Installer. JaimePOS is always here to help.

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