Purchase Support
Affordable Tech Support

JaimePOS Will Update & Troubleshoot Your POS System

Looking to update your menu, change your settings or just need additional training? We easily and securely connect to your POS or your back-office dashboard to make the adjustments necessary without interrupting your busy day. We also offer onsite support for troubleshooting that can only be resolved onsite. *Onsite support is only available to local customers (no more than 30 miles away).

When checking out, make sure to leave the following information on the Message Box:

1) POS system or software name (include software version)
2) Reason for support request.

If you need to attach docs. such as new menu updates, employees list, happy hour changes, etc., email to: [email protected] and include your order number.

Once you've purchased support hours, someone from our team will contact you to schedule the date and time. Any additional support hours will have to be purchased on our website.

Purchase Support Hours

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On-Site Tech Support 1 Hour

Select the amount of on-site support hours you would like us to provide by clicking the Add + button below.

Remote Tech Support By Hour

Select the amount of remote support hours you would like us to provide by clicking the Add + button below.

Send Us A Message


contact us for assistance
Hablamos Español

Contáctenos para implementar una solución de punto de venta hoy.

Ph: (909) 395-7313

Ph: (702) 843-0164

Here at JaimePOS we offer free technical support to all of our merchants. We support all of our point of sale systems, credit card terminals, and any other platforms you process through. You can also go to the page of the item/device and scroll down to the Frequently Asked Questions tab.

If you are not a merchant of ours but purchased a product, device, or accessory from JaimePOS and need help, you can go to that item's page and scroll down to Frequently Asked Questions tab. If you don't see what you're looking for or require additional help you may contact us and request additional information such as a Quick Reference Guide, Operator's Manual or Driver Installer. JaimePOS is always here to help.

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