Stunning Performance. Brilliant Display.
The Poynt 5 terminal helps you simplify and centralize payment acceptance on the go. It connects via WiFi/Bluetooth, which lets you stay connected and accept payments from anywhere with security and convenience. The Poynt 5 terminal is a small payment device no larger than the size of your smartphone and is portable and light. Accept tips on the spot, accept signatures on the screen and offer customers the option of receiving digital receipts. The terminal was built to meet the highest PCI and EMV security requirements to ensure the ultimate protection for your business and customer’s information. Poynt HQ offers real-time reporting, management and settle from anywhere to maximize business performance.
Custom-Crafted Features for Your Business
We realize every business is unique and we’ll happily help you choose the right mix of Poynt devices and apps to fit within your complex workflow. Poynt 5 runs on Poynt OS, which allows the POS terminal to integrate seamlessly with new or pre-existing Poynt OS, Poynt HQ, and Poynt smart terminals. Contact us and tell us which features, necessities, and perks your business needs in a point-of-sale system and we will sort it out for you.
Poynt Smart terminal is Perfect for Any Business Type
Poynt is an easy-to-use point-of-sale smart terminal designed for your restaurant, retail store, café, bar, or salon.
Manage Your Business Where and When You’d Like
- 5" HD touch screen display
- WiFi/Bluetooth connectivity
- Fully integrated EMV slot and MCR slot
- Accept all payments including contactless and PIN based debit
- 8 hour battery life
- Built-in microphone and mono speaker
- Send and store digital receipts
- Accept electronic signatures on screen
- Access real-time reports and more from anywhere
- Batch/Settle with your smartphone from anywhere
- Employee clock-in/clock-out
- Track and manage employee activity
- Highest PCI and EMV security requirements
- Integrated gift cards
- Integrates with Poynt OS, Poynt HQ, Poynt smart terminals, wireless printers, cash drawers, and barcode scanners
- Powerful app marketplace
- Poynt 5 terminal
- Power supply/charger cables
- Quick starter guide
- Free setup & menu programming
- Free installation
- Free training
- Charging Cradle with built-in thermal receipt printer
- Charging sleeve
- Poynt smart terminal
- Cash Drawer
- Thermal Printer
- Impact Printer
- Barcode Scanner
Poynt Register Plans:
Frequently Asked Questions:
Yes. You can manage your HQ Dashboard from anywhere at any time you have internet connection.
Click Here to Sign into POYNT Dashboard.
Chat with POYNT support by Selecting ‘Support’ at poynt.net (Available 24/7)
Send an email to [email protected]
Text POYNT at (650) 646-7350
Call POYNT at (855) 398-0833
No. Some of the apps are free and others charge a monthly fee. Many of the apps that come with a monthly fee offer trial periods.
Lift the latch on the printer compartment
Insert unwrapped roll of paper with the end of the roll facing downwards.
WiFi Connection:
Access swipe down menu by swiping down from the top of the screen
Select WiFi icon
Select your preferred secured WiFi network
Lift the latch on the printer compartment
Enter password and click Connect
General cleaning:
DO NOT spray cleaning solution on the device directly. Spray on a cloth before wiping down the device. Microfiber cloths are good, but any soft, lint-free cloth can work. Use a dry cloth for more sensitive areas on the terminal. Avoid getting moisture between the cover glass and plastic housing.
Disinfecting:
Whether you’re using a throwaway wipe or reusable cloth, make sure it isn’t so moist it can leave drops of liquid on a surface. It should be moist, but wring it first if the wetness is excessive. Use disposable, disinfectant wipes specifically for electronic devices, or a soft cloth sprayed with disinfectant cleaning spray for electronics. Do not spray directly onto the terminal. If using wipes, make sure the isopropyl alcohol content isn’t above 70%.
Cleaning the card slot:
Openings such as the card slots, should not have moisture exposure as this might seep into the internal machinery and damage it. Use a ‘cleaning card’ made specifically for card readers.
Virtual Terminal allows you to process payments when you don’t have access to your Poynt device.
At this point, Virtual Terminal is available as a feature of the the Advanced and Premium plans. You can access Virtual Terminal from your either your Poynt HQ account on web or mobile app.
View the video or read below for step by step instructions.
To access Virtual Terminal on Poynt HQ
Log into Poynt HQ
click on the Virtual Terminal link on the left hand side menu
You will see the Virtual Terminal button next to your active terminals. Click Virtual Terminal
Select Card Not present or Card present button (NOTE: Card Not Present rates will apply on these transactions.)
Enter the credit card information on the next screen and charge. (These transactions will be part of your regular settlements and will show up in your Transactions List.)
To access Virtual Terminal on Mobile App
Go to More on the Home Screen of Mobile HQ app
Click on Terminals and choose the Terminal to associate the transaction with
Tap on Card Entry
Choose “Card Not Present” (NOTE: Card Not Present rates will apply on these transactions.)
Choose type of Transaction and enter in credit card info.
Tap Charge once information is entered in. (These transactions will be part of your regular settlements and will show up in your Transactions list.)
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